Partner Success Manager

Remote

Full Time

Mid Level

**NOTE: This role requires applicants to fill out a sales assessment by the Objective Management Group (OMG) that takes about 45 minutes. Please fill out this assessment within 24 hours of submitting your application, or your application may be disqualified from consideration:

https://eval.objectivemanagement.com/XHXKGXJ

About the Organization

Out & Equal is the premier nonprofit organization working exclusively on LGBTQ+ workplace equity, inclusion, and belonging. Through our worldwide programs, Fortune 500 partnerships, and transformative convening events, such as our annual Workplace Summit, we help LGBTQ+ people thrive and support organizations creating a culture of belonging for all.

Title: Partner Success Manager

Position Summary

The Partner Success Manager is responsible for managing relationships among a diverse portfolio of existing corporate partners.  In addition to meeting business development and relationship management goals, the Senior Partner Success Manager negotiates and executes agreements with corporate & government partners, ensuring precise execution and fulfillment of completed agreements as assigned.  The Out & Equal model of corporate engagement is based on bringing a multitude of benefits (trainings, in-person events, advisory services, and more) to current and potential partners for consideration and solidification in their annual agreements. The Partner Success Manager must therefore be highly fluent in the work of Out & Equal and understand the field of Diversity, Equity, Inclusion, and Belonging (DEIB) in order to make effective and persuasive proposals.  

Reports to: Director, Partner Success

Essential Job Competencies:

Relationship Management
Account Management
Product & Program Knowledge
Client Focus
Prospect & Partner Knowledge

Duties and Responsibilities:

Support and provide assistance to Chief Revenue and Growth Officer (CRGO) leadership in the intake and fulfillment of new and existing partner contracts
Grow and advance portfolio of modest to moderate level partnerships by identifying opportunities upsell and cross-sell
Leverage job knowledge to propose new services, service enhancements, and opportunities for collaboration

Develop and implement strategies for growing an assigned portfolio on behalf of Out & Equal
Research and discuss relationship enhancements with partners via written proposals, presentations and follow up to generate revenue
Work with Salesforce to accurately track and report out various details of partnership information
Issue and track event Partnership Agreements and invoices to meet audit and finance requirements
Work collaboratively with Out & Equal internal partners to ensure all corporate partner expectations are met;

Support the Events team in execution of conference elements as needed
Support small projects as needed
Other duties as assigned

Preferred Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):

Effective collaborator across teams
Lifelong learner who is comfortable with independent learning
Interest in and commitment to using intersectional approaches to promote Out & Equal’s mission of workplace inclusion
Detail-oriented and quality-focused
Experience with LGBTQ issues and communities
Experience handling sensitive and confidential information
Adaptive and willing to take on a variety of new assignments
Ability to successfully prioritize, manage, and execute multiple work streams with accuracy
Ability to work effectively both independently and as part of a team;
Ability to produce results despite changing or ambiguous circumstances
Thrives working with and supporting a diverse workforce
Ability to take initiative
Ability to think critically and problem solve
Able to communicate effectively

Required Technology:

Office 365

Preferred Technology:

Salesforce or similar CRM
Experience with Asana, Slack, and other project management tools

Language(s): English

Minimum Education: Bachelor’s degree in business, finance, marketing, or related field.

Minimum Experience: Four (4) years relevant experience.

Licenses/Certifications: N/A

Location: Remote, DC or San Francisco base preferred.

Exemption Status: Exempt

Position Type: Full-time , regular

Salary:

Typical hiring range for high cost of living cities: $67,687 - $90,249.00 base + bonus potential (DC/NYC/CA/Seattle)
Typical hiring range for medium cost of living cities: $57.533.95 - $ base +73.711.65 bonus potential (Philadelphia, Orlando, Richmond, Etc.)

Required Travel: 20%

Out & Equal Workplace Advocates is an equal opportunity employer and does not discriminate based on any of the following: race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression or gender characteristic, national origin, religion, marital status, medical condition, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

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Out & Equal has conferences several times a year which require staff to contribute to parts of the business they don't typically work in. Unless otherwise discussed, employees are expected to work at these conferences in person, though there are times when only a portion of the staff will be needed to attend in person. Would you be able to attend these conferences in person, with or without an accommodation? Please explain.*

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This role requires applicants to fill out a sales assessment by the Objective Management Group (OMG) that takes about 45 minutes. Please fill out this assessment within 24 hours of submitting your application, or your application may be disqualified from consideration. Please confirm.

https://eval.objectivemanagement.com/XHXKGXJ*

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